It is good practice for the administrator to set at least an initial password when creating the mailbox account. After that, users can change their own passwords based on the password options set up by the Global Administrator.
Passwords are stored in an encrypted manner in the LDAP directory server. If a user forgets the password, a new password must be created. This can be done quickly from the Accounts tool bar using the Change Password button.
You set the initial password in the New Accounts Wizard, and you can edit an account and set the password from the General Information tab.
Click Accounts and double-click the account to be opened, or highlight the account and click Edit.
On the General Information tab, enter a new password and re-enter to confirm.
Click Save to commit your changes.
Contact the user with the new password.
Click Accounts to list accounts in the content pane.
Select the account and click Change Password.
Enter and confirm the new password in the Change Password dialog. Check Must change password, to force the user to change the password the next time they log on.
Click OK to commit your changes.
Contact the user with the new password.